Contact Us

PRITHVI MONEY Customer Care availability:

Monday to Friday – 10.00 am to 7:00 pm and Saturdays – 10:00 am to 2:00 pm. PRITHVI MONEY Customer Care will not be available on the 2nd & 4th Saturday of every month as PRITHVI MONEY Head Office remains closed.

022-35204499 , (Support)

Important note:

Any complaints or emails not raised in the format as communicated above may not receive due consideration and may fail to come to the notice of PRITHVI MONEY Customer Care.

PRITHVI MONEY Customer Care does not assume any responsibility for any emails being sent directly on unauthorized email ids for query /complaints, including corporate or employee email ids as shared on this or any other group website.

We would thank you for allowing us to serve you and for your patience for the time we need to resolve your query/grievances

For Prithvi Money Authorised Partners:

Prithvi Money seeks to redress customer grievances and complaints in a time-bound manner. To accomplish this, customers are strongly requested to follow the instructions given below. Any query or grievances can be directly submitted to the centralised Prithvi Money   Customer Care unit. The query can be submitted by using

Online modules in the Prithvi Money Partner Desk

By calling on  +91 7400480777 +91 7400481777

For Customers of Prithvi Money Authorised Partners:

Being a customer of Prithvi Money Wealth Partner, it is strongly advised that you contact your Prithvi Money Wealth Partner for all your queries/ grievances. The Prithvi Money  Wealth Partner will be best in a position to reply to your query and resolve the same. If needed, your Prithvi Money Wealth Partner will raise the query /complaint to Prithvi Money in proper format with details.

Attention Investors:

Prevent Unauthorised transactions in your Trading/Demat Account. Update your mobile numbers/email IDs with your Stockbrokers/Depository Participants. Receive alerts/information of your transactions/all debit and other important transactions in your Trading/Demat Account directly from the Exchange/NSDL/CDSL at the end of the day. Issued in the interest of investors.

KYC is a timed exercise while dealing in securities markets – once KYC is done through a SEBI-registered intermediary (broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign the application form to authorise your bank to make a payment in case of allotment. No worries about a refund as the money remains in the investor’s account.

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. Update your mobile number & email ID with your stock broker/depository participant and receive OTP directly from the depository to create a pledge. Pay a 20% upfront margin of the transaction value to trade in the cash market segment. Investors may please refer to the Exchange FAQs and guidelines issued from time to time.

Check your Securities / Mutual Funds / Bonds in the consolidated account statement issued by NSDL/CDSL every month.

PRITHVI MONEY IMF PRIVATE LIMITED also distributes National Pension Scheme (NPS) products, which are not exchange-traded products and all disputes concerning this would not have access to an Exchange investor redressal forum or an Arbitration mechanism.

Mutual Fund investments are subject to market risks. Read all scheme-related documents carefully.

In case of any grievances against any listed company, member of stock exchanges or Depository Participant, please lodge the same through online mechanisms, more specifically through the SEBI SCORES portal and SEBI SCORES mobile application for effective redressal of grievances. You may also lodge complaints directly with NSDL/CDSL/depository participants through their respective websites.

E-mail: For any grievances, email us at support@prithvimoney.com

Help Desk: +91 93728 64459 | +91 93249 91499 | +91 93249 91498 | +91 93249 91497

Call N Transact (CNT): +91 74004 81777 | +91 74004 80777

For reporting any website & mobile app related queries, mail us at communication@prithvimoney.com or contact us at 0261-4025836.

For PRITHVI Authorised Partners:
Any query or grievance can be submitted through your PRITHVI MONEY Partner Desk under the “Help & Support” section or by calling 7977757424.

Disclaimer for Calls:
Calls may be recorded for internal quality purposes. Any grievances or emails not raised in the prescribed format may not receive due consideration. PRITHVI MONEY does not assume responsibility for emails sent to unauthorised email IDs.

Filing complaints on SCORES – Easy & Quick. You can file complaints at https://scores.sebi.gov.in. Mandatory details include Name, PAN, Address, Mobile Number, and E-mail ID.